Effective Date: September 12, 2025

At Oliva Beauty, your privacy matters. Whether you are shopping for our skincare products, browsing our website, or reaching out to our support team, we are dedicated to ensuring that your personal information is handled with care, confidentiality, and transparency. This Privacy Policy outlines in detail how we collect, process, store, and protect your information. By accessing our website or making a purchase, you agree to the terms described below.

1. What Information We Collect

We may collect the following categories of data depending on your interactions with us:

• Personal Information: Your full name, phone number, email address, billing and shipping address, and any other identifiers you voluntarily provide during checkout, registration, or support interactions.
• Payment Information: Limited details required to process your payment securely (handled by trusted third-party gateways; we do not store credit card numbers).
• Technical Data: IP address, device details, browser type, geolocation data, and cookies to help us optimize website performance and detect fraud.
• Behavioral Information: Order history, shopping preferences, wish lists, customer reviews, and communications with our support team.

2. How We Use Your Information

Your information is used for multiple legitimate purposes, including but not limited to:

• Fulfilling and delivering product orders efficiently.
• Providing skincare recommendations tailored to your preferences.
• Sending order confirmations, receipts, and shipment updates.
• Communicating promotional offers, discounts, and product launches (only with your consent).
• Enhancing website usability through analytics and customer feedback.
• Complying with legal requirements, such as tax or fraud-prevention regulations.

3. Data Protection & Security

We utilize advanced measures such as SSL encryption, two-factor authentication, firewall protection, and limited access controls. Only authorized personnel are permitted to handle your personal data, and all are bound by strict confidentiality agreements.

4. Cookies & Tracking

Oliva Beauty uses cookies and tracking technologies for personalization, analytics, and targeted advertising. You may disable cookies in your browser settings, but please note that some features (such as checkout or login) may not function optimally.

5. Data Sharing & Third Parties

• We share necessary information with shipping carriers, payment processors, and trusted IT service providers.
• We never sell, rent, or trade customer information for commercial gain.
• We may disclose information if legally required or to defend our rights and property.

6. International Data Transfers

If you access our site from outside the United States, your data may be transferred across borders. We ensure that such transfers comply with international privacy frameworks, including GDPR where applicable.

7. Your Privacy Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections or deletion of your personal data.
• Withdraw consent from promotional communications.
• Request portability of your data where legally permissible.
• Lodge a complaint with a relevant data protection authority.

8. Children’s Privacy

Our website is not directed toward individuals under 16 years of age. We do not knowingly collect data from minors. Parents or guardians who believe we have inadvertently collected data from a child may request immediate deletion.

9. Changes to This Privacy Policy

Oliva Beauty reserves the right to update this Privacy Policy periodically. Any modifications will be reflected on this page, with the “Effective Date” updated accordingly. Customers are encouraged to review this policy regularly.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please reach us at:

📌 Address: 4666 Rainbow Road, Rosemead, California, 91770, United States
📞 Phone: +1 626-280-9857
📧 Email: [email protected]

By using Oliva Beauty’s website or services, you confirm that you have read, understood, and agreed to this Privacy Policy in full.